FAQs

Product Information

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Product Information

What is a custom golf ball stamp?

A custom golf ball stamp is a precision tool that allows you to imprint your own designs, logos, text, or images onto golf balls. Unlike traditional markers, our stamps create professional, long-lasting impressions that won't smudge during play. Learn more about our products.

How does the stamping process work?

Our stamps use a specialized ink cartridge system and precision-engineered imprint surfaces to transfer your custom design onto golf balls. The process involves firm, even pressure application that creates crisp, clear impressions lasting through multiple rounds of golf. See detailed usage instructions.

What materials are your stamps made from?

Our stamps feature:

  • Reinforced polymer housing for durability
  • Precision-machined imprint surfaces
  • Corrosion-resistant spring mechanisms
  • Professional-grade quick-dry ink cartridges
Are the stamps compatible with all golf ball types?

Yes, our stamps work effectively with all major golf ball brands and types, including urethane-covered premium balls and surlyn-covered distance balls.

Process

Customization Process

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Process

Customization Process

What file formats do you accept for logos?

We recommend:

  • Vector files: AI, EPS, PDF (ideal for crispest results)
  • High-resolution raster files: PNG, JPG (300 DPI minimum)
  • Maximum file size: 10MB
Can I see a proof before my stamp is made?

Yes! Our online design tool provides a real-time preview of how your design will appear. Before manufacturing, we also offer a detailed digital proof for your approval.

How long does custom stamp production take?

Standard production time is 1-2 business days after design approval. This includes precision engraving and quality control testing. View our shipping policy for complete timeline details.

What's the minimum order quantity?

We offer complete flexibility:

  • Single stamps for personal use
  • Bulk orders for businesses and teams
  • Volume discounts available for orders of 10+ units

Shipping & Delivery

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Shipping & Delivery

Where do you ship?

We ship worldwide to most countries, including:

  • United States and Canada
  • United Kingdom and European Union
  • Australia and New Zealand
  • Many Asian and South American countries
How long does shipping take?
  • Production: 1-2 business days
  • Express Shipping: 3-5 business days worldwide
  • Total estimated delivery: 4-7 business days
Do you offer tracking?

Yes, all orders include real-time tracking. You'll receive tracking information via email within 24 hours of shipment.

What about customs and import duties?

International customers are responsible for any customs fees, import duties, or taxes imposed by their country. These charges vary by location and are determined by local customs authorities.

Returns & Refunds

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Returns & Refunds

Can I return a custom stamp?

Due to the personalized nature of our products, we cannot accept returns or offer refunds for custom stamps unless there is a manufacturing defect or error on our part. See our full refund policy.

What if there's a problem with my stamp?

We stand behind our quality. If you receive a defective stamp or one that doesn't match your approved design, we'll replace it free of charge. Contact us within 7 days of receipt.

What is your warranty policy?

All stamps come with a 1-year manufacturing warranty covering defects in materials and workmanship.

Usage & Maintenance

How do I get the best results from my stamp?
  • Ensure golf balls are clean and dry
  • Apply firm, even pressure straight down
  • Hold for 2-3 seconds without rocking
  • Lift straight up to prevent smudging
  • Allow 30-60 seconds drying time

View our complete usage guide for detailed instructions and tips.

How many impressions can I get from one ink cartridge?

Each standard ink cartridge provides approximately 500 crisp impressions. Actual results may vary based on design complexity and application technique.

How do I replace the ink cartridge?
  • Press the cartridge release button
  • Remove the empty cartridge
  • Insert new cartridge until it clicks
  • Prime by stamping on scrap paper 2-3 times
How should I store my stamp?
  • Always store upright with cap secured
  • Keep in a cool, dry place away from direct sunlight
  • Avoid extreme temperatures
  • Clean imprint surface after each use

See our complete care guide for detailed maintenance instructions.

Technical Support

My impressions are fading - what should I do?

This typically indicates the ink cartridge needs replacement. If you've recently replaced the cartridge and still experience issues, contact our support team for troubleshooting assistance.

The stamp mechanism feels stiff - is this normal?

New stamps may feel slightly stiff initially. This usually resolves after several uses. If stiffness persists, contact our support team.

Can I use third-party ink cartridges?

We strongly recommend using only genuine CustomGolfBallStamp.com ink cartridges. Third-party inks may not provide optimal results and could damage your stamp.

How do I clean my stamp?

Gently press the stamp onto a clean, dry cloth after each use. For deeper cleaning, use a slightly damp cloth and ensure the stamp is completely dry before storage.

Business & Volume Orders

Do you offer volume discounts?

Yes! We provide significant discounts for bulk orders:

  • 10-24 units: 3% discount
  • 25-49 units: 5% discount
  • 50+ units: Custom pricing available

If these discounts suit your needs, please contact us for a discount code.

Can I use company logos for business purposes?

Yes, many businesses use our logo stamps for:

  • Corporate gifts and client appreciation
  • Team branding and tournaments
  • Promotional events and trade shows
  • Employee recognition programs
Do you offer custom branding for businesses?

We offer comprehensive corporate solutions including:

  • Custom packaging with your logo
  • Bulk ordering portals
  • Dedicated account management
  • Custom ink color matching

Still Have Questions?

We're here to help! Contact our customer support team and we'll respond within 24 hours during business days.

For urgent matters, please include "URGENT" in your subject line and your order number for faster assistance.

 Contact

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 Contact